Are you looking for potential customers online who are deciding between your brand and your competitor’s brand? Search for these conversations, politely join the conversation, and give them a reason to choose you!
People use social media to decide where to shop, eat, or buy stuff online — and they often post about the options they are considering. Searching for your brand name online, in places such as Twitter and Instagram, is where you can find those posts and join those conversations, giving you the opportunity to influence those customers’ decisions.
With Engage121, you can quickly save that search. This search crawls the web, looking for your brand name across all the major social networks, review sites, and blogs. All you need to do is take 15 minutes a day and join the conversations you find.
Social commerce initiatives like this will become more and more important as companies recognize their value. Engage121 continues to support social commerce efforts with best practices and features that help our clients drive incremental revenue.
J.D. Power and Associates recently reported on how poor Social Media practices can negatively impact a business’s bottom line and brand image. You’ve worked hard to get your brand where it is today; don’t let it deteriorate by ignoring where your customers are talking about you.